Use DocVoided

For the first case, let’s assume you already saved and committed a transaction, but your customer found an issue when they looked over their receipt. In this case, you can void the transaction altogether and resubmit a new one. Because you’ve already committed the transaction for reporting, your best option is to record the void with the DocVoided code. Here’s what your request can look like in that case:

Example

{
  ...
  "companyCode": 555,
  "transactionCode": "5555555aa-5aa5-5a55-a555-55a555a5555a",
  "code": "DocVoided",
  "commit": true
}

The response returns a detailed summary of this action of the following structure:

Example

{
  "id": 55555555,
  "code": "5555555aa-5aa5-5a55-a555-55a555a5555a",
  "companyId": 5555555,
  "date": "2024-07-15T00:00:00",
  "taxDate": "2024-07-15T00:00:00",
  "paymentDate": "2024-08-01T00:00:00",
  "status": "Cancelled",
  "type": "SalesInvoice",
  ...
}

You’ll notice this transaction status in the response changed to "status": "Cancelled". Also, when viewed in AvaTax, the transaction will now change to Voided under your company's transactions tab. You can also include this transaction in your reports.