Reconcile the transactions processed with Customer Portal Explorer after your application comes back online. Temporary transactions such as uncommited tax estimates do not need to be reconciled.
Review all transactions processed during the time of the outage to confirm that a transaction is only accounted for once. The transactions and related tax data can be reconciled by reviewing reports and tax data using the Customer Portal Data Explorer.
When a transaction is included more times than expected:
doc
) and commit only the final Document Codedoc
) and commit this final Document Codeadj
= true
) to negate the duplicate amounts