Available resolution actions

Available resolution actions define the corrective steps that can be applied when reconciliation identifies discrepancies. All actions follow the confirm then execute pattern and require explicit user approval before execution.


Action	Purpose	Typical use case
Resync transaction	Updates AvaTax with the latest transaction data from the ERP system.	Partial edits not synchronized, failed API sync, outdated transaction details.
Void transaction in AvaTax	Removes an incorrect or duplicate transaction from AvaTax.	Duplicate reporting, incorrect submission, marketplace-collected tax already applied.
Commit transaction	Updates the transaction status to Committed so it’s included in filing and reporting.	Status mismatch preventing inclusion in tax returns.
Create missing transaction	Creates a corresponding transaction record in the system where it’s absent.	Transaction exists in 1 system but not the other.
Generate reconciliation report	Produces a structured report summarizing discrepancies and actions taken.	Audit documentation, internal review, filing validation.