The customer number is a unique identifier for the customer stored in the product you subscribed, such as ECM or CertCapture. If your customer database contains customer identification numbers, we recommend matching the customer numbers across your store and the product you subscribed.

Warning: The customer object doesn't accept abbreviations for a state or a country. Make sure to use the full state and country names instead of abbreviations.

Customer numbers should always be passed using the ecommerce SDK whether the customer is new or returning. However, you can decide on how you want to handle other customer information, such as name, address, and contact information. The most common approaches are as follows:

Don’t send customer information when you initialize the ecommerce plugin.
- New customers are prompted to enter their name, address, and contact information.
- Existing customers use the information that you already have on file. If you want to allow customers to edit their information, use the edit_purchaser function.
Autopopulate customer information (recommended).
- If your customer's contact details are already stored in your website, use the example code to populate that customer data.
- Sending customer object details for an existing customer doesn’t overwrite the existing customer details. Use the edit_purchaser function if you want to allow your customer to update their contact information.

View code snippet

Handle customer information