Adjust transactions

If your business needs to issue credit memos, modify customer bills, or write off uncollectable accounts, use the Adjust Transactions functionality in AFC to handle these adjustments efficiently.

AFC provides 2 methods for performing adjustments, both of which use the CalculateTaxes endpoint along with the adjustment (adj) flag. For each adjustment, setting the adj flag to true or false depends on your use case.

Method 1: Set the adjustment flag (adj) to true on a line item.

Send positive values for charge (chg), lines (line), minutes (min), and/or number of locations (loc).
Specify a discount type (disc).

Method 2: Set the adjustment flag (adj) tofalse on a line item.

Send negative values for charge (chg), lines (line), minutes (min), and/or number of locations (loc).
Specify a discount type (disc).