This Avalara API call requires an active subscription to a specific service.


  "code": "SubscriptionRequired",
  "target": "Unknown",
  "details": [
      "code": "SubscriptionRequired",
      "number": 600,
      "message": "This API requires a subscription to '-0-'.",
      "description": "Your subscription may not be in effect or it may have expired.",
      "faultCode": "Client",
      "helpLink": "",
      "severity": "Error"


To use this API call, you must obtain a subscription to a designated service. The Avalara sales team will be happy to assist you in adding, changing, or renewing services.

Common troubleshooting steps:

  • Has your subscription expired?
  • Have you requested that your subscription begin on a specific date in the future?
  • Are you using a sandbox account instead of a production account, or vice versa?