Company cannot be certified.


  "code": "CannotCertifyCompany",
  "target": "Unknown",
  "details": [
      "code": "CannotCertifyCompany",
      "number": 2201,
      "message": "Company is not certified.",
      "description": "One or more check for this company to be certified have failed. Please look at the error messages for more details.",
      "faultCode": "Client",
      "helpLink": "",
      "severity": "Error"


For companies, there are several checks to ensure it is certified. One or more of the checks have failed for the company used. Here’s a checklist for what will disqualify a company for certification:

  • Any past month items contains generic tax code of P0000000.
  • All the companies on the requesting account are test companies.
  • No Voided/Cancelled documents in the past 30 days.
  • There are less than 2 committed documents.
  • Any documentCode is a generic GUID string.
  • Any customerCode on document is a generic GUID string.
  • No document has more than 1 documentLine.
  • All of the documents have missing exemptionNo, customerUsageType, taxDateOverride or negative amount.
  • Any document quantity is a negative number.
  • Any document have repeated lines.
  • No document has shipping charge.
  • All documents have same ItemCodes, descriptions and taxCodes.
  • Less than 2 addresses used across all documents.
  • Whether locationCode was used in documents.
  • Account with AvaGlobal subscription and no documents have VATBuyerId.
  • Any document has currencyCode not being USD for accounts with AvaGlobal subscription.
  • All documents have countryCode used for accounts with AvaGlobal subscription.