AccountExpiredException
Example
{
	"code": "AccountExpiredException",
	"target": "Unknown",
	"details": [
		// {
			"code": "AccountExpiredException",
			"number": 39,
			"message": "The account -1- (#-0-) has expired.",
			"description": "The account was valid from -2- to -3-. Please contact your customer account manager to reactivate this account.",
			"faultCode": "Client",
			"helpLink": "http://developer.avalara.com/avatax/errors/AccountExpiredException",
			"severity": "Exception"
		}
	]
}
Explanation

This indicates that your AvaTax account is either expired or is not currently enabled.

Possible troubleshooting steps:

  • Are you using outdated credentials?
  • Are you connecting to the sandbox server when you intend to contact the production server, or vice versa?

You may need to contact your customer account manager for assistance.