Profile Not Found

Error Description

The profile request can’t be found.

Example

[
    {
        "ClientId": 999,
        "Error": "Profile not found"
    }
]

How to Resolve

The RequestedClientId may not have any profiles associated.

The combination of RequestedProfileId and ItemType is not valid. Try the request again with one of these approaches:

  • Set RequestedProfileId to 0 to return all profiles with a matching ItemType
  • Set ItemType to All to return all customizations for the RequestedProfileId
  • Set RequestedProfileId to 0 and ItemType to All to return all customizations across all profiles for the RequestedClientId