User not found!

Error Description

The supplied username is invalid.

Example

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
    <s:Body>
        <s:Fault>
            <faultcode>s:Client</faultcode>
            <faultstring xml:lang="en-US">User not found!</faultstring>
        </s:Fault>
    </s:Body>
</s:Envelope>

How to Resolve

Check the username in the header.

  • Confirm that the Username field within the header is populated and is correct
  • AFC Geo SaaS Pro Soap usernames are case sensitive - verify that you are entering the username exactly as it was provided to you