User not found!

User not found!

Error Description

The supplied username is invalid.

Example

<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Body>
<s:Fault>
<faultcode>s:Client</faultcode>
<faultstring xml:lang="en-US">User not found!</faultstring>
</s:Fault>
</s:Body>
</s:Envelope>

How to Resolve

Check the username in the header.

  • Confirm that the Username field within the header is populated and is correct
  • AFC Geo SaaS Pro Soap usernames are case sensitive - verify that you are entering the username exactly as it was provided to you